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Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at support@billionaireboardgames.com

We accept MasterCard, Visa, Discover, and PayPal. If you select PayPal as your form of payment, you will continue through the standard checkout process, then automatically proceed to PayPal.com to enter your PayPal payment details. 

Please note that all prices are in GBP and include VAT.

In order to provide you with the best quality service, we ship all orders with tracking, allowing you to follow the progress of your order from our headquarters to your destination country.

Standard UK shipping costs £5 for orders below £20.00, any orders above that value are shipped free of charge.

The normal processing time for orders is 24 hours during business days (MON-FRI).

On each product description page, we describe the item, highlight its special features, show its availability, and offer delivery details. If you have a specific question that cannot be answered with the information provided, we’re here to help.

If an item you ordered is missing parts or instructions, please contact Customer Services.

We hope that you are completely satisfied with your order. If, for any reason, you are not satisfied or have changed your mind about the product, you may return un-opened  items bought on our website within 30 days of delivery and receive a replacement or refund. For a return or replacement request, please contact Customer Services.

You will need to pay the costs of return for the Products. Billionaire Board Games will pay the costs of return if:

  • (a) the Product is faulty or misdescribed; or
  • (b) you are ending the contract because we have told you of an upcoming material change to the products and/or services or the Terms of Use, an error in pricing or description, a delay in delivery due to events outside our control or because you have a legal right to do so as a result of something we have done wrong. 

In all other circumstances (including where you are exercising your right to change your mind) you must pay the costs of return.

Please allow 14 days to process your return. You will receive an email notification once your return has been received and processed. If we are unable to send a replacement due to high demand and limited quantities, we will issue a refund instead. 

Ever since Billionaire Board Games began, we’ve always tried to stick to one golden rule — to make sure our games are easy to learn, quick to play and guaranteed to get the party started.

 

No matter how big or small, we’re keen to get our party games into your shop — so get in touch!

If you're interested in stocking our games then email raj@footballbillionaire.com and we'll send you more information.